Configuring Outlook Express


  1. Launch Outlook Express by clicking on the icon from your desktop or from Start => Programs.

    An Outlook Express startup screen will appear. Choose 'Accounts' from the 'Tools' menu. Then click 'Add' and select 'Mail.' This will bring up an Internet Connection Wizard dialogue box.

    Enter your name and click next.

    Internet Connection Wizard dialogue box with name field filled in.
  2. Next enter your email address as is done in the screen below.

    Internet Connection Wizard dialogue box with email field filled in.
  3. Following this, you will need to define the server type, incoming server, and outgoing server names. Choose 'IMAP' from the dropdown menu options, and fill in the incoming server and outgoing server fields as shown in the screen below.

    Internet Connection Wizard dialogue box with server type set to IMAP and, ingoing and outgoing server fields filled in.
  4. Enter your login information. Make sure 'Log in using Secure Password Authentication (SPA)' is NOT checked. Click next.

    Internet Connection Wizard dialogue box with mail logon settings filled in.
  5. After doing this, you will see a congratulations screen confirming you have successfully setup your account. Click finish. This should close the congratulations screen and the 'Internet Accounts' dialogue box should still be open. Keep it open to continue defining your account properties.

    Internet Connection Wizard Congratulations screen showing successful setup.
  6. To set your mail properties, select the 'Mail' tab.

    Click on the Properties button. In the dialogue box that appears, click on the General tab and define the name by which you would like to refer to the server (

    Properties dialogue box showing settings defined under the general tab. Mail account set to and name and email address fields filled in.
  7. Next click on the Servers tab. The fields in this screen should match the screen displayed below. Make sure 'My server requires authentication' is checked. Checking this option will make the 'Settings' button active.

    Properties dialogue box showing settings defined under servers tab. incoming mail set to and outgoing mail set to Account name field filled in.
  8. Click on the Settings button. This will bring up a dialogue box labeled 'Outgoing Mail Server.' Make sure the 'Use same settings as my incoming mail server' is selected. Click OK.

    Outgoing Mail Server dialogue box showing the Use same settings as my incoming mail server checked.
  9. Next you will need to set the incoming and outgoing ports. Click on the 'Advanced' tab (from the Properties dialogue box, which should still be open). Fill in the fields for incoming server and port and outgoing server and port. They should match the fields in the screen below. (Outgoing mail (SMTP) is port 25 and Incoming mail (IMAP) is port 993.) Make sure 'This server requires a secure connection (SSL)' is checked for both Outgoing mail (SMTP) and Incoming mail (IMAP).

    Properties dialogue box showing the settings defined under the Advanced tab. Outgoing port set to 587 and SSL checked and incoming port set to 993 and SSL checked.
  10. Now click on the IMAP tab. In the "Root Folder Path" you will see the entry "Mail" in the box. Delete that entry and make sure the box is clear. Click OK. Click the close button to close the Internet Accounts dialogue box.

    You will then be prompted to download folders from the mail server you just added. Click on yes.

    Outlook Express dialogue box prompting you to download folders from the mail server you added.
  11. You will be prompted for your password. Enter your password and click OK. This will begin the process of downloading the folders from the server.

    To verify your folders are present, click on the 'IMAP Folders button on the toolbar, or highlight in the left-hand window pane and click on 'IMAP Folders' tab at the top of the main pane. Within the 'Show/Hide IMAP Folders' dialogue box, click the 'All' tab to view your mailbox. Highlight the 'mail' folder (you may not see the folder icon next to it - that's ok) and click the show button. Then highlight all the subfolders listed under mail and click the show button. Then click 'reset list' and OK.

    The Show/Hide IMAP Folders dialogue box where you highlight the mail folder, select it and its subfolders and click show.
  12. You should now see your mail folder with all the subfolders in the left-hand folders pane.

    The left-hand outlook express window pane displaying your mail folder and its subfolders.

    Congratulations! You are ready to use Outlook Express.


If you seem to be missing any folders see this page.